Experienced customer service specialist and office manager

I have a background in office management, retail service, and reception work. I enjoy working in a fast-paced environment and ensuring customers have a pleasant experience. I am very organized, provide great attention to detail, and I have great customer service skills.

I have years of customer service and office experience. I have served as a cashier, a receptionist, and for the last two years I have been the office manager for a window tint and sign business. As office manager, I served customers, managed account receivables and payables, prepared correspondence, managed inventory, and scheduled appointments. I am excellent with the public and really enjoy interacting with others.

Last Resume Update March 26, 2021
Address Tucson
E-mail edwards.amanda518@gmail.com
Phone Number 2566131509

Experience

Trim It Up
Office Manager
Nov 2019 - Jan 2022

Schedule appointments for window tinting of businesses/cars, manage account receivables and payables, payroll, inventory control and ordering, balancing business accounts, and cashing out customers and providing any other customer service needed to include resolving customer complaints. I left this job in January of this year to relocate to Tucson (the system will not allow me to put that end date on this job).

Humane Society Pet Rescue and Adoption Center
Adoption Counselor
May 2017 - Oct 2018

Oversee adoptions/fosters from the shelter and adoption events to include reviewing applications, vet checks, determining suitability of potential adopters/fosters, responsible for collecting money for adoptions, maintaining shelter’s Facebook page and uploading all adoptable animals on adoption service websites, clean kennels and feed animals in the adoptions section of the shelter, and provide customer service on the phone and face-to-face contact.

Books A Million
Barista/Bookseller
Dec 2016 - May 2017

Operate a cash register, preparing food and coffee, assist with bookstore duties, as well as providing friendly customer service.

Education

Troy University
BA in psychology
Jan 2021 - Current

Currently attending Troy on-line to complete a degree in psychology.

Gadsden State Community College
Paralegal
Aug 2014 - Jun 2016

General studies and paralegal courses.

Auburn High School
High School Diploma
Aug 2010 - May 2013

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