Experienced Customer Service/Profit Driven Manager

(520) 812-9974
CaroR0727@gmail.com
Production Management professional with over 15 years experience in Aviation, fast-paced, multi-line facilities. Proven track record of achieving sustained improvements in quality, cost and delivery functions.
Demonstrated ability to:
Effectively lead, coach and develop a large work team to accomplish operational objectives.
Identify, diagnose and resolve operational, manufacturing and maintenance problems within deadlines.
Plan work flow, manage multiple priorities and meet daily production targets while consistently reducing downtime.
Develop new procedures and processes to improve production accuracy..
Establish and maintain acceptable quality levels for all assigned products.
Interpret and develop reports including standard operating procedures.
Efficiently set and control operational budgets.
Work Experience
Production Manager, Asst
RAM Aircraft LP
August 2011 – November 2020
developed and execute production schedules based on business demands
maximized effectiveness of production team, equipment and materials to produce multi-line products within planned schedules while reducing costs
managed high volume manufacturing of more than X products per month
attained a sustained improvement of 35% in productivity over the last year
developed and track cost improvement projects to reduce production costs by 10%
increased production by 20% with streamlining equipment in work areas of employees
lead, develop and evaluate production staff of 37 members
managed activities related to strategic purchasing to minimize operating expenses
control inventory and raw material handling
ensure safe work environment through implementation of safety awareness programs and compliance with OHSA and FAA Safety Curriculum
designed, implemented and audit quality control processes and Repair Station Manual for cirrus fuel system
developed technical documents including instruction manuals and procedure manuals
managed scheduling of shipping dates for all incoming orders
Maintenance Supervisor
Camp Taji, Iraq (KBR/LSI)
February 2009 - June 2010
supervised the daily set-ups and start-ups of production equipment
supervised the assembly and packing of high volume runs
monitored cost and quality of production
integrated and developed new team members
implemented preventive maintenance program for production facilities
instituted and monitored safe work practice procedures to maintain an injury-free and efficient production facility
conducted quality control inspections
achieved a consistent record of improving production runs and reducing costs

·       Tactical Aircraft Maintenance

·       Camp Balad, Iraq (Overseas Contractor)
·       January 2008 - February 2009
·       Conducted/Trained/Supervised peers on Aircraft Maintenance Checks A, B , C, D aircraft inspections such as preflight, thru-flight, post flight, hourly post flight, special inspections on several military aircraft to include but not limited to: CH-47, AH-64, C-130 series and LC-130, C-5, Beech C12 series, and V-22 Osprey
·       Complied with Technical Publication when troubleshooting, and maintains aircraft structures, engines, hydraulic, and other related systems, components, and equipment
·       Conducted several inspections on Rolls Royce Turbo-Prop engines, Pratt/Whitney J57 engine
·       Conducted several progressive inspections (P.I.P) in order to facilitate the military demands in essence to decrease downtime due to maintenance

U.S. Army (ret)
February 1999 – November 2007
Planned and supervised 120 logistical movements of ten vehicles traveling over 50 miles; completed movements with no delay time and finished ahead of schedule
Assisted senior leadership with organizational movement of 500 personnel to and from Iraq; coordinated with supporting agencies to ensure all material resources were packaged in accordance with US Customs policy
Planned and managed over 50 projects using project management concepts; established work breakdown structures and timelines, forecasted resources and supervised overall completion of projects
Oversaw all aspects of platoon’s fitness program; platoon averaged 240 points on the physical fitness test, far exceeding the US Army standard score of 180
Assessed training needs and evaluated training effectiveness of platoon; assisted in the development of innovative teaching techniques and conducted professional development seminars
Directly responsible for the security and maintenance of living quarters for 50 soldiers; ensured all soldiers quality of life needs were sufficiently met
Analyzed violations of organizational code of conduct and administered disciplinary actions in accordance with published regulations
Recipient of the Purple Heart and leadership in a combat environment maintenance

Education and Certifications
Associates of Science Degree in Business Management 2012
TSTC Waco- AAS-Aviation Maintenance Technology 2011
FAA A&P 3575778 Certificate
Rolls Royce Turbo-Prop Certificate- (LC/C-130 series)
Pratt & Whitney’s F117 engine certificate- (C17)
T900 Series Certificate- (AH-64 & CH-47)
Cessna Citation 525-700 Series Certificate- (UC-35A)

Technical Skills
MS Office
thorough knowledge of safety standards and compliance
thorough knowledge of quality standards and systems
knowledge of testing techniques and methodologies
in-depth knowledge of Lean Manufacturing and Six Sigma techniques
knowledge of business and management principles involved in planning, resource allocation and human resources

Core Competencies
problem analysis and resolution
planning and organizing
communication skills
judgment and decision-making
teamwork
adaptability
conflict-management
stress tolerance

Last Resume Update March 10, 2021
Address Tucson
E-mail caror0727@gmail.com
Phone Number 5208129974

Contact Candidate